Privacy Policy

Effective Date: April 15, 2026

FOCUS North America (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our organization.

Information We Collect

We may collect the following types of information:

Personal Information:

• Name, email address, phone number, and mailing address
• Payment information (credit card or bank account details for donations)
• Information you provide when contacting us or signing up for programs

Automatically Collected Information:

• Browser type, device information, and IP address
• Pages visited and time spent on our website
• Cookies and similar tracking technologies to improve user experience

How We Use Your Information

We use your information for the following purposes:

• To process donations and maintain accurate financial records
• To communicate with you about FOCUS programs, services, and events
• To respond to your inquiries and requests
• To improve our website and user experience
• To inform you of future financial needs or opportunities to support FOCUS

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Information Security

FOCUS North America takes precautions to protect your information:

• Personal information is maintained in a secured database that is password protected
• Credit card and bank account information for recurring donations is encrypted and stored securely via SafeSave™, a PCI-compliant third-party system
• Access to personal information is restricted to authorized personnel only
• We implement industry-standard security measures to protect against unauthorized access

Payment Information

One-Time Gifts:

• Credit card/bank account information is used to process your payment only
• This information is not saved or stored after the transaction is complete

Recurring Gifts:

• By submitting your payment, you authorize FOCUS North America to charge your account for the specified amount
• Payment information is encrypted and stored securely via SafeSave™ for automatic processing
• You may discontinue your recurring pledge at any time by contacting us

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how visitors use our website
• Improve website functionality

You can control cookie settings through your browser, but disabling cookies may limit certain website features.

Third-Party Services

We may use third-party services to help us operate our website and process donations (such as payment processors). These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information
• Opt out of receiving communications from us (except essential transaction-related emails)
• Request deletion of your personal information, subject to legal and operational requirements

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to update your personal information, please contact us:

By Website: Contact Us Page
By Phone: (866) 267-3083
By Email: info@focusna.org
By Mail:
FOCUS North America
600 North Bell Ave.
Building 1, Suite 115
Carnegie, PA 15106